Do I need to give you my Binance password?
No, and you should never give it to anyone. AutoTrade P2P uses an API key that you create yourself inside your own Binance account, with the permissions you choose, and that you can revoke there at any moment. In the web app it is stored encrypted, with the key that opens it kept outside the database, so a copy of the database on its own does not reveal it. In the Windows version it is encrypted on your own PC with Windows DPAPI and tied to your Windows account: copying the files to another computer does not let anyone read them.
What permissions does the API key need?
Two, and no more: Enable Reading, for your orders, your ads and the chat; and Enable Spot & Margin Trading, which is what lets it move the price of your own ads. Leave everything else off, especially Enable Withdrawals: the app does not use it, and leaving it off is what means that even if your key leaked, nobody could take money out of your account. You choose all of this yourself when you create the key.
Can it release crypto for me?
No, and that is deliberate. Checking that a payment really arrived is a judgement call, and the app is built so it cannot make it: your Binance fund password is never stored, so nothing automatic has what it would need.
What happens if I cancel?
You keep using it until the period you already paid for runs out, and there is no cancellation fee either way. In the web app you tell us and the billing stops — there is no automated charge to switch off, because there is no automated billing yet. In the Windows version, once it is on the Store, Microsoft stops charging you and there is nothing to ask us for: it is a switch in your own Microsoft account.
What happens to my history if I stop paying?
Nothing is deleted the day you stop paying. In the web app your history stays in your account and is kept for a reasonable period afterwards, so you can come back or ask us for a copy — the Privacy Policy says how long we keep each thing. In the Windows version it is a file on your own PC and it stays there. Either way you can export everything to Excel before or after the subscription ends. Deleting your account is a separate decision that you make on purpose.
Does it work while the window is closed?
Yes, in both versions. In the web app the engine runs on our servers, so closing the tab changes nothing. In the Windows version, closing the window sends it to the system tray and the engine keeps answering your order chat from there; to quit completely, right-click the tray icon and choose Exit.
Does it work with the PC turned off?
With the web app, yes: the engine runs on our servers, so your order chat keeps being answered while your PC is off or asleep. With the Windows version, no: everything runs on your own machine, and nobody but you holds your key. That is the trade-off between the two, and the privacy policy spells out both sides of it.
Is it affiliated with Binance?
No. AutoTrade P2P is an independent product and is not endorsed by, sponsored by or affiliated with Binance. It simply uses Binance's official public API with your own key.
What languages does the app speak?
Eight: English, Spanish, Portuguese, Chinese (Simplified), Hindi, Russian, French and German. You change it from the side menu, in either version.
How do I send a suggestion or report a problem?
There is a Suggestions section in the app's side menu that writes the message for you and opens Telegram, where you can attach screenshots. Or write directly to t.me/AutoTradeP2P.